About this translation: This document is an English translation provided for information purposes only. H2O Organizasyon's legal obligations arise under Turkish law, and the binding text is the Turkish original. In the event of any discrepancy between the two versions, the Turkish text shall prevail.
Section 1What is this form for?
Article 11 of Law No. 6698 on the Protection of Personal Data grants a set of rights to everyone whose personal data is processed: to learn whether their data is being processed, to request information if it is, and to request its correction, deletion or destruction, among others.
To exercise these rights you need to apply to us. The application does not have to take any particular form — but under the Communiqué on the Procedures and Principles of Application to the Data Controller there is minimum information an application must contain. The form below has been prepared so that you can apply without leaving any of it out.
Using the form is not compulsory. A free-form petition or email containing the same information is equally a valid application.
No application is needed for your cookie preference. If you want to withdraw the consent you gave to analytics cookies or the map, it is enough to click the Cookie Settings link at the bottom of the page. That takes effect immediately and does not require you to wait for a response from us.
Section 2Ways to apply
You can submit your application by any of the routes below. All are equally valid.
| Method | Address | How it is done |
|---|---|---|
| In person | 19 Mayıs Mah. Halaskargazi Cad. Çiftkurt Apt. No: 226 Interior No: 24, 34363 Şişli / İstanbul, Türkiye | Deliver your wet-signed application by hand, presenting your identity document |
| Through a notary | The address above | Ask for "Information Request under the Personal Data Protection Law" to be written on the envelope |
| Registered post with return receipt | The address above | Send your wet-signed application with a copy of your identity document |
| From your registered email address | info@h2o-organizasyon.com | Write from the email address you previously notified to us and which is registered in our system |
| With a secure electronic signature / mobile signature | info@h2o-organizasyon.com | Send the signed document as an email attachment |
Writing "KVKK Application" in the email subject line helps your application reach the right people quickly.
Section 3What your application must contain
Under the Communiqué, your application must include:
- Your name, surname and, if the application is in writing, your signature
- For citizens of the Republic of Türkiye, your Turkish ID number; for foreign nationals, your nationality, passport number or identity number if you have one
- Your residential or business address for service of notice
- Your email address, telephone and fax number for notification, if any
- The subject of your request — which of your rights you wish to exercise
If you have information and documents relating to the matter, attaching them to your application will allow your request to be assessed more quickly.
Why do we ask for identity information? Giving out information about a person's data without being sure that you are that person is itself a data breach. Identity verification is there to prevent someone else requesting your data. We ask for enough information to verify your identity and no more — and that information is used only to conclude your application.
Applying on behalf of someone else
If you are applying on behalf of someone else, you must attach to your application a power of attorney containing the specific authority, or a document showing your authority as legal representative. Applications made without this document cannot be concluded, on grounds of personal data security.
Section 4Response time and fees
We conclude your application as soon as possible and in any event within thirty days, depending on the nature of the request. The period begins on the date the application reaches us.
We send our response in writing or electronically, according to the preference you state in the application. If your request is rejected, the reasons are stated clearly.
Fees
Applications are free of charge as a rule. Where the operation additionally entails a cost, the fee in the tariff set by the Personal Data Protection Board may be charged. Under that tariff:
- If the response exceeds ten pages, a processing fee may be charged for each page over that
- If the response is to be given on a recording medium such as a CD or flash drive, the cost of that medium may be charged
In such a case we inform you and obtain your approval before carrying out the operation. Where the error giving rise to the request originated with us, any fee charged is refunded.
Section 5Application form
You can fill in the form below on screen and print it, then sign it and send it to us. You can equally print it blank and complete it by hand.
The form does not submit anything. This is a static site; the form has no "Send" button. What you type never leaves your browser, is not transmitted to us and is not saved anywhere. For your application to reach us you need to print and sign the form and send it by one of the routes in Section 2.
Section 6Right to complain to the Board
If your application is rejected, if you find our response insufficient, or if you do not receive a response within the period, you may complain to the Personal Data Protection Board.
The period for complaint is:
- Thirty days from the date you learn of the response
- In any event sixty days from the date of application
Under the Law, in order to complain to the Board you must have applied to us first. Complaints made directly to the Board may not be examined, because that condition has not been met.
For application and contact details for the Board you can visit kvkk.gov.tr (opens in a new tab).
- For your applications
- info@h2o-organizasyon.com
- Telephone
- +90 542 899 86 01
- Postal address
- H2O Organizasyon ve İnsan Kaynakları Limited Şirketi
19 Mayıs Mah. Halaskargazi Cad. Çiftkurt Apt.
No: 226 Interior No: 24
34363 Şişli / İstanbul, Türkiye
